Delivery & Returns

Standard Delivery charge Free Providing goods are in stock, delivery of orders are normally within 1-2 workings days. Standard delivery is free of charge to any address within the UK mainland. We will contact you if delivery will be longer than this period stated.

Next Day

If we receive your order in time to despatch it by 12 noon, your order will be delivered the next day. The supplement for this service is £4. [Unfortunately this service is not available to the Scottish Islands].

Saturday Deliveries

If required, we can organise for your parcel to be delivered by 12 noon, on a Saturday, as long as we receive your order by 1 pm on the Friday. The supplement for this service is £9

Returns Policy

We will exchange or refund your money on any purchase with which you are not wholly satisfied, within 7 days of purchase, on the one condition that the item in question remains as new with its label attached and in its original packaging. We recommend the use of a registered postal service for your protection. If you wish to return the goods please call and we will refund your return delivery costs.

How to Make a Return

Along with your order, we will enclose a returns form, which is simple to use and includes all the necessary instructions for making your return. If you need another returns form, please call our customer services number on 01226 204256.

If you have any further questions about our returns policy please contact Country Outlet Customer Services on 01226 204256 or by email.