Privacy Policy

This Site allows you to purchase our products and services online. As a result, the Site gathers certain personally identifiable information (e.g., your name and address) and payment information (e.g., your credit card number) to process your order. Specifically, we may: (i) use and disclose the information you provide as necessary to process and ship your order (e.g., by disclosing your name and address to fulfilment houses and delivery services such as The Royal Mail, (ii) use the personally identifiable information you provide to notify you about the status of your order, (iii) retain this information to create an account for later use (so that you do not need to re-enter the information for each subsequent order) and (iv) group your information, stripped of its personally identifiable information, with that of other Site users to provide information to us about group purchasing and preferences.

Although we take steps to protect personally identifiable information you provide via this Site from loss, misuse, or unauthorised alteration, this and any web site is dependent upon mechanical and technological processes that are not 100% secure or error-free. Therefore, while we make conscientious and reasonable efforts to prevent compromise of our policy, we do not, and cannot, guarantee the security or accuracy of the information we collect via this Site, and you acknowledge that you are assuming the risk in transmitting any information to us.

Personal information

Personal information you provide us will only be used by for the purposes of processing your order and, if requested, in mailing lists for catalogues. We never pass any of this information to third parties. We also send out regular newsletters if you give us permission to do so on the order form, when checking out.

Data Protection Act

We fully comply with the Data Protection Act 1998 in respect of any information we hold.